Conflict-Free Case Management in Kentucky
A knowledgeable guide to help coordinate care, navigate Medicaid waivers, and advocate for your loved one — serving families across the Commonwealth of Kentucky.
What is case management?
Case management gives families a knowledgeable guide who helps coordinate care, connect the right services, and advocate for a loved one's needs. Golden Years provides conflict-free case management, which means our case managers focus only on what is best for you — not on steering you toward any single provider.
Navigating waivers, providers, and paperwork can feel overwhelming. Our case managers make it simpler, so families can focus on their loved one instead of the system.
Who case management helps
- Families new to the Medicaid waiver process
- Seniors and adults with disabilities juggling multiple services
- Caregivers who need help coordinating care
- People who want an advocate on their side
- Participants across the Commonwealth of Kentucky
What our case managers do
- Assess needs and help build a care plan
- Explain and help apply for Medicaid waiver services
- Coordinate providers, transportation, and appointments
- Advocate for the participant's goals and dignity
- Follow up to make sure the plan is working
Conflict-free and family-first
Because our case management is conflict-free, you can trust that our recommendations are guided by your loved one's best interest and the Golden Rule — not by anything else. We serve families throughout Kentucky.
Frequently Asked Questions
A case manager assesses needs, helps build a care plan, explains and coordinates Medicaid waiver services, connects providers and transportation, and advocates for the participant.
Conflict-free case management means the case manager is focused only on the participant's best interest, without financial incentive to steer you toward any particular service provider.
Many Kentucky Medicaid waiver participants qualify for case management. Call (270) 432-2044 and we'll help you understand your options.
Yes. Our case managers help families understand and navigate the Kentucky Medicaid HCBS waiver process step by step.
We serve families throughout the Commonwealth of Kentucky, including the Edmonton and Lexington areas.
Ready to talk about care?
Tell us about your loved one and we'll help you find the right path across the Commonwealth of Kentucky. No pressure — just honest, caring guidance.